Double Votes

If you go to a product that doesn't have any votes and you vote for it in IE 8 or IE 7 it says votes: 2 (even though there should only be one). If you rate products after that it appears to work correctly (records one vote)

http://www.hottubworks.com

Please advise.
Thanks
-Aaron

I have tried here (with Firefox, but shouldn't be rellevant), http://www.hottubworks.com/cgi-bin/commerce.cgi?pr eadd=action&key=1-BA-23HP15 and seems to work nice. Anyway NICE integration.

However it is relevant. It does work correctly in FireFox, however it does not work correctly in IE 6,7,8. Which combined still beats out FireFox. So we need it to work consistently across both IE & FF.

Can you try in IE please?
Thank you
-Aaron

We will verify it, I have added to bug tracker.

any word on this?
Thanks
-Aaron

no, not yet, sorry.

this is the solution I found for this...

open validator.js in a text editor (the file is located in /ratepro/programtemplates/javascript directory)
comment out the form.submit() toward the bottom of the page. For me it is line 26 so that it looks like this...

//document.rate.Submit_Rate.form.submit();


For anyone interested I have an example of an older version of this software working at http://www.shoppingcartreview.com I'm working on upgrading it to the newer version and hope to have that up soon.

we will check if this fix the issue, thank you for your help.

I'm having this issue using AJAX (just using the test page that came with the software). Same problem with Firefox 3.5 and IE 8.0. The Javascript method works fine.

This is using the free version, if that makes any difference(?)

Found it (Note: This is for the free version - v2.4.0 based on the .zip filename)

In cls_rate_ajax.php at line 127:

Change: $new = $row [3] + 1;
to: $new = $row [4] + 1;

OK, thank you for your help.

hi have fixe my cls_rate_ajax.php at line 127 but now i have 10 stars. How do I solve this little problem?