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Intallation Trouble

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Author dak888
Forums Member
#1 Posted: 30 Apr 2009 14:26:14
Reply 
Hello all, this "seems" like the perfect solution for my site but I'm having some difficulty with the installation. And this is the "free" version I'm trying to install so everyone knows...

Some other stats you might want to know:
Dedicated server, fedora, apache, mysql
Ive also done several installs on this server using databases and they always use "localhost" and getting the database name is pretty easy.

Ok, so here is what is happening.

Proceed through the install process to the point where I have to input the database credentials. I put them in and then star rating tells me I have to write the config file. I press the write config file button and it presents me with the "here is what you need to put in the config file" box, however, this box is blank.

So no big deal (I guess), I'll just manually put the information in the supplied config file and upload it. So I fill it out and upload and set permissions to 777. Refresh, and then I can use the "next" button to proceed.

However, when I click the next button, it tells me this "Wrong Database! - (CHECK THIS POSSIBLE ERROR, FIX IT, THEN REFRESH THIS PAGE)". I can't for the life of me figure out what I'm doing wrong. The database is on the server. The admin credentials are in place and has full access to that database. I've tried some other paths for DB_HOST but to no avail.

From the config file:

//v 2.3
// START EDITING HERE

$DB_USR = "***";
$DB_PWD = "***";
$DB_NAME = "continentalwindowfashions_com_-_ratepro";
$DB_HOST = "localhost";

// always close your URL with ending slash /
//default URL path like http://www.yourdomain.com/
// where test.php is or your PHP file with rating file
$DEFAULT_URL = "http://www.continentalwindowfashions.com/rate-pro /";

// rate directory, we suggest rate/
// always close the path with ending slash /
// like /home/path/to/your/files/rate/
$RATE_PATH = dirname(__FILE__)."/var/www/html/rate-pro/";

// default template path where template_test.html and
// template.confirmare.html can be found.
// always close the path with ending slash /
// /home/path/to/your/files/rate/
$TEMPLATE_PATH = $RATE_PATH;


// rate URL,
// always close your URL with ending slash /
// like http://www.yourdomain.com/rate/
$RATE_URL = "http://www.continentalwindowfashions.com/rate-pro /";

// END EDITING HERE

// en (English), ro (Romanian) etc.
$LANG = "en";
// time expire (Should be in secs!!! 1 min = 60 sec; 1 hour = 3600 sec; 1 day = 24*3600; 3 days =3*24*3600 )
$TIME_EXPIRE = 3600;

// the type of rating listing
// (choose: option->drop down menu or radio -> radio buttons)
$RATE_TYPE="radio";

// How many stars? full=10 stars half=5 stars
$RATE_STAR_OPTION="half";

?>

Any insight would be great!

Thanks,

DaK
Author software
Admin
#2 Posted: 30 Apr 2009 19:30:43
Reply 
No database selected - seems the database is not OK
Also
$RATE_PATH = dirname(__FILE__)."/var/www/html/rate-pro/";
is not OK
$RATE_PATH = dirname(__FILE__)."/rate-pro/";
Author dak888
Forums Member
#3 Posted: 30 Apr 2009 21:32:48
Reply 
Ok, I changed the rate path as suggested but still nothing.

I'm not sure what you mean by "No database selected - seems the database is not OK".?.

I'm 99.9% (lol) confident that is the name of the database. I have 5 of them on there and reference them all the same way with other programs...

I see it in phpMyAdmin, I see it on the server admin... Are you saying its corrupt?

DaK
Author dak888
Forums Member
#4 Posted: 30 Apr 2009 21:47:03
Reply 
Also,

I'm looking at this page:

http://www.grafxsoftware.com/option.php/175/

For installation procedures and it seems I do not have some of these files that are referenced.

/tmp/extraconfig.inc.php
tmp/ folder
http://www.yourdomain.com/ratepro/admintool/

Am I missing something?

Thanks for all your help by the way. I forgot to mention that in the last post.

DaK
Author software
Admin
#5 Posted: 1 May 2009 16:07:25
Reply 
Send from contact page FTP details to check, ok?
Author dak888
Forums Member
#6 Posted: 1 May 2009 17:07:50
Reply 
Just sent it to technical support.

Thanks,

DaK
Author software
Admin
#7 Posted: 1 May 2009 19:01:23
Reply 
$RATE_PATH = dirname(__FILE__)."/"

This was the solutions.
Author Cattivik
Forums Member
#8 Posted: 11 May 2009 09:34:32 Edited by: Cattivik
Reply 
Hi,
I have been strugggling for hours tring to figure out what is wrong.
the msg always send me back to line 30
TEMPLATE_PATH = $RATE_PATH;

// START EDITING HERE
$DB_USR = "*******";
$DB_PWD = "";
$DB_NAME = "******";
$DB_HOST = "localhost";
//default URL path like http://www.yourdomain.com/
$DEFAULT_URL = "www.giocoteca/.altervista.org/";
// like /home/path/to/your/files/rate/
$RATE_PATH = Star (_rate.php_)."/Star/"
// default template path where template_test.html and
// template.confirmare.html can be found.
// always close the path with ending slash /
// /home/path/to/your/files/rate/

TEMPLATE_PATH = $RATE_PATH;
// rate URL,/
// always close your URL with ending slash /
// like http://www.yourdomain.com/rate/
$RATE_URL = "www.giocoteca.altervista.org/Star/";
// END EDITING HERE
// en (English), ro (Romanian) etc.
$LANG = "en";
// time expire (Should be in secs!!! 1 min = 60 sec; 1 hour = 3600 sec; 1 day = 24*3600; 3 days =3*24*3600 )
$TIME_EXPIRE = 3600;
// the type of rating listing
// (choose: option->drop down menu or radio -> radio buttons)
$RATE_TYPE="radio";
// How many stars? full=10 stars half=5 stars
$RATE_STAR_OPTION="half";?>

Could you be so kind to help me understand

Regards
Author Cattivik
Forums Member
#9 Posted: 11 May 2009 09:46:37
Reply 
Hem, I have just noticed that i miss to include the $ sign before templete but still, does not work
$TEMPLATE_PATH = $RATE_PATH;
Author software
Admin
#10 Posted: 14 May 2009 06:46:17
Reply 
Unfortunatelly I cannot see the error like this, send to us FTP details to check it out.
Author software
Admin
#11 Posted: 15 May 2009 12:50:03
Reply 
The problem was $RATE_PATH = Star (_rate.php_)."/Star/"
This is a path like "/gioco/membri/star/"
Author Cattivik1
Forums Member
#12 Posted: 15 May 2009 20:47:28
Reply 
Thanks so much, you really are good, guys, i ve bookmarked the site..
Thanks again

Finally it works
Author software
Admin
#13 Posted: 15 May 2009 21:06:26
Reply 
thank you ....
Author RealityCheckUSA
Forums Member
#14 Posted: 13 Oct 2009 21:18:18
Reply 
Just tried to install the free version of the five star rating. As far as I can tell it doesn't work. I followed the instructions in the install video as best as it says. It did not detect your software and it did not redirect, it did nothing. So I figured since the install video said it should launch config.inc.php I would just type that into mt web browser and launch it that way. All it did was give me a blank white screen, no redirect no nothing. OK, to be fair, I'm a bit of a newbie at web development and I'm sure there is something simple I'm doing wrong but my point is a well designed product shouldn't be that difficult to install. It should install easily and smoothly as advertised and this one does not, or at least the install instructions are too ambiguous. Anyway, enough of my ranting, just frustrated, I need some help to even get started on the install and as I mentioned, its probably something very simple that I don't understand because I'm a newbie. Please help! Thanks.
Author software
Admin
#15 Posted: 14 Oct 2009 13:59:23
Reply 
Yes, I think you cannot install like that, you need to edit that files manually. Maybe is better to request a support to install it for you, for a small fee of 15USD.
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